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The Ritz-Carlton, Cancun

Outstanding 4.5 out of 5.0 based on 1356 reviews
Retorno del Rey No. 36, Cancun, 77500, Mexico

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Property Location
With a stay at The Ritz-Carlton, Cancun in Cancun (Cancun Hotel Zone), you'll be convenient to Playa Ballenas and La Isla Shopping Mall. ....

In Cancun (Cancun Hotel Zone)

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Important Information
Check in time:3:00 PM
Check out time:12:00 PM

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Facilities at The Ritz-Carlton, Cancun
  • 24-hour front desk
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Airport transportation (surcharge)
  • Babysitting or childcare
  • Beach bar
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Beach/pool umbrellas
  • Breakfast available (surcharge)
  • Business center
  • Children's club
  • Coffee/tea in lobby
  • Complimentary newspapers in lobby
  • Computer station
  • Conference center
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free parking
  • Free self parking
  • Free valet parking
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Massage - spa treatment room(s)
  • Meeting facilities size (feet) - 290626
  • Meeting facilities size (meters) - 27000
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of buildings/towers - 1
  • Number of floors - 9
  • Number of meeting rooms - 8
  • On private beach
  • Outdoor tennis courts3
  • Parking (limited spaces)
  • Pool cabanas (complimentary)
  • Pool sun loungers
  • Poolside bar
  • Porter/bellhop
  • Private beach - direct access
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Smoke-free property
  • Spa services on site
  • Spa tub
  • Steam room
  • Supervised childcare/activities
  • Swimming pool - children's
  • Tennis on site
  • Total number of rooms - 363
  • Tours/ticket assistance
  • Wedding services
  • Wireless Internet access - surcharge
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Policy of The Ritz-Carlton, Cancun
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property. to top
Availability and Prices
Rooms available from -
Select your travel dates to check room availability & rates.

Local attractions
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Playa Ballenas - 0.5 km / 0.3 mi
Luxury Avenue - 0.8 km / 0.5 mi
Kukulcan Plaza - 0.8 km / 0.5 mi
Playa Marlin - 1.2 km / 0.7 mi
Aquaworld - 1.3 km / 0.8 mi
Maya Cancun Museum - 1.4 km / 0.9 mi
Yamil Lu'um Archaeological Zone - 1.7 km / 1.1 mi
Museo Sensorial del Tequila - 1.8 km / 1.1 mi
Acuario Interactivo - 1.8 km / 1.1 mi
La Isla Shopping Mall - 1.9 km / 1.2 mi
Playa Delfines - 3.8 km / 2.4 mi
El Rey Ruins - 3.9 km / 2.4 mi
Playa Chac Mool - 4.3 km / 2.7 mi
Cancun Golf Club at Pok Ta Pok - 4.4 km / 2.7 mi
Nautilus Diving and Training Center - 4.9 km / 3 mi

The preferred airport for The Ritz-Carlton, Cancun is Cancun, Quintana Roo (CUN-Cancun Intl.) - 12.5 km / 7.8 mi.

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Outdoor Pool
Hotel Interior
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Hotel Lounge
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Banquet Hall
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The Ritz-Carlton, Cancun
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